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At Mathuraavrindavantour, we strive hard to provide our customers with outstanding service. Please read over our refund and return policy below if you're not satisfied with your reservation or service:
Refunds:We will provide refunds in accordance with our cancellation policy. Within [03-05 Business] days of the cancellation request you submitted being accepted, your money will be promptly returned. Please be informed that the length of time it takes to process your refund may differ depending on the bank and the technique you used.
Mode of Refund:You understand and agree that your refund could be in money or as a credit note or voucher that can be applied to future travel, according to the terms stated therein. In any circumstance, the travel agent and/or service provider, if necessary, select the return type (cash or credit note).
Return of services: Get in touch with us right away to express your concerns if you are unhappy with any part of our service. We'll attempt our best to solve the issue so you're satisfied.
Defective services:Kindly get in touch with us within [number of days] after getting any damaged or faulty services. Depending on the circumstances, we are going to collaborate with you to set up a refund or replacement.
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