Mathuravrindavantour

Privacy Policy

What Personal Data Do We Collect?

We may collect the following personal information from you while transacting through us:

Name, gender, and date of birth
Contact details such as email, address, and mobile number
Credit card details
Country of residence
Frequent flyer number and passport number
Lifestyle and social circumstances
Educational details
IP address, browser type, access time, and language.
Details in any complaints you make
Details of how you use our products

How Do We Collect Personal Data?

Directly: We gather personal data directly from people through a variety of ways, including but not limited to when they supply us with a company card, complete our online forms on our website/mobile app, provide records relating to before requests or reservations made, subscribe to our newsletters and preference center, register for webinars, attend meetings or events we host, or visit our offices.

Indirectly:We acquire personal data from people indirectly from a variety of sources, including but not limited to travel agents, other travel websites, social media, authorized representatives seeking travel service information on behalf of others, and our clients.

Social and Professional Networking Sites:If you enter or login to our websites using social media to verify your identity and link your social media login information with us, we will collect the data or content needed to complete the registration or login that you have granted your social media service provider access to.

Data Retention

We will only keep your personal information for as long as necessary to fulfill the purposes for which we acquired it. This involves, for example, the goals of finishing any legal, regulatory, economic, or reporting requirements, performing legal work, and setting up or defending legal claims.

We will maintain your personal information in our systems in accordance with our document management, loyalty, and destruction policy as well as applicable legislation. This term could go beyond the end of your collaboration with us, but it will only last as long as we need to have enough information to respond to any issues that may occur in the future.

Changes To The Policy

We retain the right to change this policy at any time, and we will inform you of any major revisions as soon as possible via email or by publishing a prominent notice of change on our website. You ought to regularly assess the policy. Your continued use of our website after we post any modifications to the policy on this page represents your acceptance of the changes and your permission to follow and be bound by the changed notice.

Your Rights

In certain situations, you have rights under relevant data protection regulations in relation to your personal data. It is our goal to protect your rights, and we will act quickly and in adherence with any applicable legislation, rule, or regulation regulating the processing of your private data. We may need to request specific details from you in order to verify your identity and determine your right to access your personal data. This is a safety step to ensure that private data is not disclosed to anybody who does not have the right to receive it. We may also contact you for further information on your request in order to expedite our answer.